Shipping policy
Where we deliver
We deliver to the United Kingdom and to most countries worldwide. The countries we deliver to, and the cost for each, are shown at checkout before you pay. Your print is made in the lab nearest to you, in the UK, the Netherlands or the United States.
How long it takes
Every print is made to order, so it is printed after you order and then sent. Most UK orders arrive within 4 to 8 working days of ordering: 1 to 4 working days to print, then usually 2 to 3 working days for delivery. Orders to other countries usually take longer, depending on the country. Busy periods can add a little.
Prints are sent unframed, usually rolled in a tube, so they arrive flat and safe. Delivery is tracked, and we email you the tracking number when your print is on its way.
Delivery cost
UK delivery is £5.95, or free on orders over £80. The cost for other countries is shown at checkout before you pay.
Duties and taxes
Orders delivered outside the UK may be charged import duty or tax by the country they arrive in. These are not included in our prices and, if charged, are paid by the customer to the carrier.
Problems with delivery
The print is our responsibility until it reaches you. If your order has not arrived 5 working days after it was sent, or arrives damaged, email hello@warmsector.com with your order number. We will chase it and, if it is lost or damaged, send a replacement or refund you in full. See the refund policy.